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Tag: social listening

How social conversations went from ‘fit’ to ‘fitter’ in five years

I’m someone who is naturally curious when it comes to observing human behaviour; this curiosity often manifests itself in me people-watching from the safety of a coffee shop, or ‘accidentally’ overhearing terse words between a husband and wife on the train. But when I get the chance to listen in to conversations on scale, that’s

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